OverviewIncident historyChangesMonthly uptime

Monthly uptime

Each of our services’ uptime month by month, worked out from the same incident record this page shows. At the start of every month a signed report is issued for the month that ended, and anyone can verify it.

November 2026A+100%
Overall uptime
100%

The average of our services, announced maintenance aside

Actual uptime
100%

Maintenance counted as it happened

Incidents
0
Target 99.9%
28/28

28 of 28 services met the target

Response times (median)

No incidents this month.

The month is not over: these are its figures so far. Its signed report is issued at the start of next month.

ServiceSLAGrade
Platforms
Client area100%A+
DNS management platform100%A+
VMX virtual server management100%A+
Acrux webmail100%A+
StorX Box© panel100%A+
Nexus Cloud panel100%A+
Virtual servers
Running CoreVPS servers100%A+
New CoreVPS orders100%A+
Domains and DNS
Global domain registration and transfer100%A+
DNS Console name servers100%A+
Domain tools100%A+
Web hosting
cPanel hosting100%A+
Email
Acrux Mail sending and receiving100%A+
Storage and protection
Nexus Cloud100%A+
StorX Box©100%A+
SSL certificates100%A+
Licences
Licence activation and renewal100%A+
DDoS-Guard protection100%A+
Website and support
Illevante website100%A+
Help center100%A+
Illevante community100%A+
Technical support100%A+
Data centres
Germany100%A+
Finland100%A+
UAE100%A+
US West Coast100%A+
US East Coast100%A+
Singapore100%A+

How it is worked out

The figures come from the same incident record this page shows, to the second, divided by the part of the month actually measured: time before measuring began counts neither for us nor against us. A full outage counts as downtime in full, a partial one at 30%, and a slow spell not at all. The “SLA” column leaves out maintenance announced in advance; “Actual” counts it as downtime, as it happened. Two incidents on one service at the same time count that time once.

Grades: A+ from 99.9%, A from 99.5%, B from 99%, C from 95%, D below that.