OverviewIncident historyChangesMonthly uptime

Monthly uptime

Each of our services’ uptime month by month, worked out from the same incident record this page shows. At the start of every month a signed report is issued for the month that ended, and anyone can verify it.

October 2026A+100%
Overall uptime
100%

The average of our services, announced maintenance aside

Actual uptime
100%

Maintenance counted as it happened

Incidents
0
Target 99.9%
28/28

28 of 28 services met the target

Response times (median)

No incidents this month.

Signed report

Report number: SLA-20261108-BQBEQL

This month’s report is signed with Ed25519 and carries a QR code that opens its verification page.

Download the report (PDF)Verify the report
ServiceSLAGrade
Platforms
Client area94% of the month measured100%A+
DNS management platform94% of the month measured100%A+
VMX virtual server management94% of the month measured100%A+
Acrux webmail94% of the month measured100%A+
StorX Box© panel94% of the month measured100%A+
Nexus Cloud panel94% of the month measured100%A+
Virtual servers
Running CoreVPS servers94% of the month measured100%A+
New CoreVPS orders94% of the month measured100%A+
Domains and DNS
Global domain registration and transfer94% of the month measured100%A+
DNS Console name servers94% of the month measured100%A+
Domain tools94% of the month measured100%A+
Web hosting
cPanel hosting94% of the month measured100%A+
Email
Acrux Mail sending and receiving94% of the month measured100%A+
Storage and protection
Nexus Cloud94% of the month measured100%A+
StorX Box©94% of the month measured100%A+
SSL certificates94% of the month measured100%A+
Licences
Licence activation and renewal94% of the month measured100%A+
DDoS-Guard protection94% of the month measured100%A+
Website and support
Illevante website94% of the month measured100%A+
Help center94% of the month measured100%A+
Illevante community94% of the month measured100%A+
Technical support94% of the month measured100%A+
Data centres
Germany94% of the month measured100%A+
Finland94% of the month measured100%A+
UAE94% of the month measured100%A+
US West Coast94% of the month measured100%A+
US East Coast94% of the month measured100%A+
Singapore94% of the month measured100%A+

How it is worked out

The figures come from the same incident record this page shows, to the second, divided by the part of the month actually measured: time before measuring began counts neither for us nor against us. A full outage counts as downtime in full, a partial one at 30%, and a slow spell not at all. The “SLA” column leaves out maintenance announced in advance; “Actual” counts it as downtime, as it happened. Two incidents on one service at the same time count that time once.

Grades: A+ from 99.9%, A from 99.5%, B from 99%, C from 95%, D below that.